已解决 升级16.04后打印机无法打印了

CPU/显卡/打印机/USB设备等硬件问题
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风软农夫
帖子: 27
注册时间: 2010-08-16 16:56

已解决 升级16.04后打印机无法打印了

#1

帖子 风软农夫 » 2017-04-20 11:03

松下更新了驱动,已经能支持16.04了,测试过,能正常使用了

打印机在14.04里面能用,今天没注意,结果升级到16.04后打印机就无法使用了,不想重做系统,而且扫描也不能用了,重新安装驱动说无法找到扫描易,但是我都安装了的

代码: 全选

Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f00b47db630>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7f00b47dbba8>):
{'local_server_exporting_printers': False}
Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f00b47dbcf8>):
{'cups_dest': <cups.Dest Panasonic-KX-MB1600series (default)>,
 'cups_instance': None,
 'cups_queue': 'Panasonic-KX-MB1600series',
 'cups_queue_listed': True}
Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f00b47dbfd0>):
{'cups_device_uri_scheme': 'socket',
 'cups_printer_dict': {'device-uri': 'socket://192.168.0.101:9100',
                       'printer-info': 'Panasonic KX-MB1600series',
                       'printer-is-shared': True,
                       'printer-location': '192.168.0.101',
                       'printer-make-and-model': 'Panasonic KX-MB1600series '
                                                 'GDI',
                       'printer-state': 3,
                       'printer-state-message': '(PID 4166) Cannot load libgs '
                                                'or libgs version too old then '
                                                '8.0',
                       'printer-state-reasons': ['none'],
                       'printer-type': 8556740,
                       'printer-uri-supported': 'ipp://localhost/printers/Panasonic-KX-MB1600series'},
 'cups_printer_remote': False,
 'is_cups_class': False,
 'local_cups_queue_attributes': {'charset-configured': 'utf-8',
                                 'charset-supported': ['us-ascii', 'utf-8'],
                                 'color-supported': False,
                                 'compression-supported': ['none', 'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': '2.1.3',
                                 'device-uri': 'socket://192.168.0.101:9100',
                                 'document-format-default': 'application/octet-stream',
                                 'document-format-supported': ['application/octet-stream',
                                                               'application/pdf',
                                                               'application/postscript',
                                                               'application/vnd.adobe-reader-postscript',
                                                               'application/vnd.cups-command',
                                                               'application/vnd.cups-pdf',
                                                               'application/vnd.cups-pdf-banner',
                                                               'application/vnd.cups-postscript',
                                                               'application/vnd.cups-raster',
                                                               'application/vnd.cups-raw',
                                                               'application/x-cshell',
                                                               'application/x-csource',
                                                               'application/x-perl',
                                                               'application/x-shell',
                                                               'image/gif',
                                                               'image/jpeg',
                                                               'image/png',
                                                               'image/pwg-raster',
                                                               'image/tiff',
                                                               'image/urf',
                                                               'image/x-bitmap',
                                                               'image/x-photocd',
                                                               'image/x-portable-anymap',
                                                               'image/x-portable-bitmap',
                                                               'image/x-portable-graymap',
                                                               'image/x-portable-pixmap',
                                                               'image/x-sgi-rgb',
                                                               'image/x-sun-raster',
                                                               'image/x-xbitmap',
                                                               'image/x-xpixmap',
                                                               'image/x-xwindowdump',
                                                               'text/css',
                                                               'text/html',
                                                               'text/plain'],
                                 'finishings-default': 3,
                                 'finishings-supported': [3],
                                 'generated-natural-language-supported': ['zh-cn'],
                                 'ipp-features-supported': ['subscription-object'],
                                 'ipp-versions-supported': ['1.0',
                                                            '1.1',
                                                            '2.0',
                                                            '2.1'],
                                 'ippget-event-life': 15,
                                 'job-cancel-after-default': 10800,
                                 'job-cancel-after-supported': (0, 2147483647),
                                 'job-creation-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'ipp-attribute-fidelity',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'job-sheets',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'output-bin',
                                                                       'orientation-requested',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-hold-until-default': 'no-hold',
                                 'job-hold-until-supported': ['no-hold',
                                                              'indefinite',
                                                              'day-time',
                                                              'evening',
                                                              'night',
                                                              'second-shift',
                                                              'third-shift',
                                                              'weekend'],
                                 'job-ids-supported': True,
                                 'job-k-limit': 0,
                                 'job-k-octets-supported': (0, 58926252),
                                 'job-page-limit': 0,
                                 'job-priority-default': 50,
                                 'job-priority-supported': [100],
                                 'job-quota-period': 0,
                                 'job-settable-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'output-bin',
                                                                       'orientation-requested',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-sheets-default': ('none', 'none'),
                                 'job-sheets-supported': ['none',
                                                          'classified',
                                                          'confidential',
                                                          'form',
                                                          'secret',
                                                          'standard',
                                                          'topsecret',
                                                          'unclassified'],
                                 'jpeg-k-octets-supported': (0, 58926252),
                                 'jpeg-x-dimension-supported': (0, 65535),
                                 'jpeg-y-dimension-supported': (1, 65535),
                                 'marker-change-time': 1492657035,
                                 'marker-colors': ['none', 'none'],
                                 'marker-levels': [-1, -1],
                                 'marker-names': ['Toner', 'Drum'],
                                 'marker-types': ['toner', 'opc'],
                                 'media-bottom-margin-supported': [423],
                                 'media-col-default': '(unknown IPP value tag '
                                                      '0x34)',
                                 'media-col-supported': ['media-bottom-margin',
                                                         'media-left-margin',
                                                         'media-right-margin',
                                                         'media-size',
                                                         'media-source',
                                                         'media-top-margin',
                                                         'media-type'],
                                 'media-default': 'iso_a4_210x297mm',
                                 'media-left-margin-supported': [423],
                                 'media-right-margin-supported': [423],
                                 'media-size-supported': ['(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)'],
                                 'media-source-supported': ['tray-1', 'manual'],
                                 'media-supported': ['na_letter_8.5x11in',
                                                     'na_legal_8.5x14in',
                                                     'iso_a4_210x297mm',
                                                     'jis_b5_182x257mm',
                                                     'iso_b5_176x250mm',
                                                     'om_16-k_195.09x269.88mm',
                                                     'oe_85x13in_85x13in',
                                                     'custom_215.9x340.08mm_215.9x340.08mm',
                                                     'custom_min_209.9x279.4mm',
                                                     'custom_max_8.5x14in'],
                                 'media-top-margin-supported': [423],
                                 'media-type-supported': ['stationery',
                                                          'thin-paper',
                                                          'thick-paper',
                                                          'label'],
                                 'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
                                                                          'separate-documents-collated-copies'],
                                 'multiple-document-jobs-supported': True,
                                 'multiple-operation-time-out': 300,
                                 'multiple-operation-time-out-action': 'process-job',
                                 'natural-language-configured': 'zh-cn',
                                 'notify-attributes-supported': ['printer-state-change-time',
                                                                 'notify-lease-expiration-time',
                                                                 'notify-subscriber-user-name'],
                                 'notify-events-default': ['job-completed'],
                                 'notify-events-supported': ['job-completed',
                                                             'job-config-changed',
                                                             'job-created',
                                                             'job-progress',
                                                             'job-state-changed',
                                                             'job-stopped',
                                                             'printer-added',
                                                             'printer-changed',
                                                             'printer-config-changed',
                                                             'printer-deleted',
                                                             'printer-finishings-changed',
                                                             'printer-media-changed',
                                                             'printer-modified',
                                                             'printer-restarted',
                                                             'printer-shutdown',
                                                             'printer-state-changed',
                                                             'printer-stopped',
                                                             'server-audit',
                                                             'server-restarted',
                                                             'server-started',
                                                             'server-stopped'],
                                 'notify-lease-duration-default': 86400,
                                 'notify-lease-duration-supported': (0,
                                                                     2147483647),
                                 'notify-max-events-supported': [100],
                                 'notify-pull-method-supported': ['ippget'],
                                 'notify-schemes-supported': ['dbus',
                                                              'mailto',
                                                              'rss'],
                                 'number-up-default': 1,
                                 'number-up-supported': [1, 2, 4, 6, 9, 16],
                                 'operations-supported': [2,
                                                          4,
                                                          5,
                                                          6,
                                                          8,
                                                          9,
                                                          10,
                                                          11,
                                                          12,
                                                          13,
                                                          16,
                                                          17,
                                                          18,
                                                          19,
                                                          20,
                                                          21,
                                                          22,
                                                          23,
                                                          24,
                                                          25,
                                                          26,
                                                          27,
                                                          28,
                                                          34,
                                                          35,
                                                          37,
                                                          38,
                                                          56,
                                                          57,
                                                          59,
                                                          16385,
                                                          16386,
                                                          16387,
                                                          16388,
                                                          16389,
                                                          16390,
                                                          16391,
                                                          16392,
                                                          16393,
                                                          16394,
                                                          16395,
                                                          16396,
                                                          16397,
                                                          16398,
                                                          16399,
                                                          16423,
                                                          14],
                                 'orientation-requested-default': None,
                                 'orientation-requested-supported': [3,
                                                                     4,
                                                                     5,
                                                                     6],
                                 'output-bin-default': 'face-down',
                                 'output-bin-supported': ['face-down'],
                                 'page-ranges-supported': True,
                                 'pages-per-minute': 18,
                                 'pdf-k-octets-supported': (0, 58926252),
                                 'pdf-versions-supported': ['adobe-1.2',
                                                            'adobe-1.3',
                                                            'adobe-1.4',
                                                            'adobe-1.5',
                                                            'adobe-1.6',
                                                            'adobe-1.7',
                                                            'iso-19005-1_2005',
                                                            'iso-32000-1_2008',
                                                            'pwg-5102.3'],
                                 'pdl-override-supported': ['attempted'],
                                 'port-monitor': 'none',
                                 'port-monitor-supported': ['none'],
                                 'print-color-mode-default': 'monochrome',
                                 'print-color-mode-supported': ['monochrome'],
                                 'print-quality-default': 4,
                                 'print-quality-supported': [4],
                                 'printer-commands': ['AutoConfigure',
                                                      'Clean',
                                                      'PrintSelfTestPage'],
                                 'printer-config-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-config-change-time': 1492657033,
                                 'printer-current-time': '(IPP_TAG_DATE)',
                                 'printer-dns-sd-name': None,
                                 'printer-error-policy': 'retry-job',
                                 'printer-error-policy-supported': ['abort-job',
                                                                    'retry-current-job',
                                                                    'retry-job',
                                                                    'stop-printer'],
                                 'printer-geo-location': '(unknown IPP value '
                                                         'tag 0x12)',
                                 'printer-get-attributes-supported': ['document-format'],
                                 'printer-icons': 'http://localhost/icons/Panasonic-KX-MB1600series.png',
                                 'printer-info': 'Panasonic KX-MB1600series',
                                 'printer-is-accepting-jobs': True,
                                 'printer-is-shared': True,
                                 'printer-location': '192.168.0.101',
                                 'printer-make-and-model': 'Panasonic '
                                                           'KX-MB1600series '
                                                           'GDI',
                                 'printer-more-info': 'http://localhost/printers/Panasonic-KX-MB1600series',
                                 'printer-name': 'Panasonic-KX-MB1600series',
                                 'printer-op-policy': 'default',
                                 'printer-op-policy-supported': ['authenticated',
                                                                 'default'],
                                 'printer-organization': '',
                                 'printer-organizational-unit': '',
                                 'printer-resolution-default': (300, 300, 3),
                                 'printer-resolution-supported': [(300, 300, 3),
                                                                  (300,
                                                                   300,
                                                                   3)],
                                 'printer-settable-attributes-supported': ['printer-geo-location',
                                                                           'printer-info',
                                                                           'printer-location',
                                                                           'printer-organization',
                                                                           'printer-organizational-unit'],
                                 'printer-state': 3,
                                 'printer-state-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-state-change-time': 1492657037,
                                 'printer-state-message': '(PID 4166) Cannot '
                                                          'load libgs or libgs '
                                                          'version too old '
                                                          'then 8.0',
                                 'printer-state-reasons': ['none'],
                                 'printer-supply': ['(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)'],
                                 'printer-supply-description': ['Toner',
                                                                'Drum'],
                                 'printer-type': 8556740,
                                 'printer-up-time': 1492657047,
                                 'printer-uri-supported': ['ipp://localhost/printers/Panasonic-KX-MB1600series'],
                                 'printer-uuid': 'urn:uuid:3d62b01b-0be9-3b3d-4c20-e13a02be31fa',
                                 'pwg-raster-document-resolution-supported': [(300,
                                                                               300,
                                                                               3),
                                                                              (300,
                                                                               300,
                                                                               3)],
                                 'pwg-raster-document-sheet-back': 'normal',
                                 'pwg-raster-document-type-supported': ['adobergb-8',
                                                                        'adobergb-16',
                                                                        'black-1',
                                                                        'black-8',
                                                                        'black-16',
                                                                        'cmyk-8',
                                                                        'cmyk-16',
                                                                        'rgb-8',
                                                                        'rgb-16',
                                                                        'sgray-1',
                                                                        'sgray-8',
                                                                        'sgray-16',
                                                                        'srgb-8',
                                                                        'srgb-16'],
                                 'queued-job-count': 1,
                                 'server-is-sharing-printers': False,
                                 'sides-default': 'one-sided',
                                 'sides-supported': ['one-sided'],
                                 'uri-authentication-supported': ['requesting-user-name'],
                                 'uri-security-supported': ['none'],
                                 'which-jobs-supported': ['completed',
                                                          'not-completed',
                                                          'aborted',
                                                          'all',
                                                          'canceled',
                                                          'pending',
                                                          'pending-held',
                                                          'processing',
                                                          'processing-stopped']}}
Page 5 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f00b47db940>):
{'cups_printer_ppd_defaults': {'General': {'InputSlot': 'Tray1',
                                           'MediaType': 'Plain',
                                           'PageRegion': 'A4',
                                           'PageSize': 'A4',
                                           'Poster': 'None'},
                               'Output': {'Collate': 'True'},
                               'Quality': {'Resolution': 'Standard',
                                           'TonerSave': 'False'}},
 'cups_printer_ppd_valid': True,
 'missing_pkgs_and_exes': ([], [])}
Page 6 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f00b47db668>):
{'printer_is_remote': False}
Page 7 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7f00b47f8c18>):
{'printer-state-message': '(PID 4166) Cannot load libgs or libgs version too '
                          'old then 8.0',
 'printer-state-reasons': ['none']}
Page 8 (<troubleshoot.Locale.Locale object at 0x7f00b4c19710>):
{'printer_page_size': 'A4',
 'system_locale_lang': None,
 'user_locale_ctype': 'zh_CN',
 'user_locale_messages': 'zh_CN'}
上次由 风软农夫 在 2017-04-27 12:37,总共编辑 1 次。
poloshiao
论坛版主
帖子: 18279
注册时间: 2009-08-04 16:33

Re: 求助 升级16.04后打印机无法打印了

#2

帖子 poloshiao » 2017-04-20 11:30

把下面指令 複製 貼進終端機 執行
sudo cat /var/log/cups/error_log
把結果全部直接 選取/複製/貼上來
风软农夫
帖子: 27
注册时间: 2010-08-16 16:56

Re: 已解决 升级16.04后打印机无法打印了

#3

帖子 风软农夫 » 2017-04-20 16:12

发邮件给松下后没几天就更新了驱动了,已经试过,可以正常使用了
上次由 风软农夫 在 2017-04-27 12:35,总共编辑 1 次。
poloshiao
论坛版主
帖子: 18279
注册时间: 2009-08-04 16:33

Re: 求助 升级16.04后打印机无法打印了

#4

帖子 poloshiao » 2017-04-21 8:43

sudo cat /var/log/cups/error_log
1. 先看看

代码: 全选

D [20/Apr/2017:15:56:22 +0800] [Client 117] bytes=0, http_state=0, data_remaining=1325
以後的錯誤訊息
例如

代码: 全选

D [20/Apr/2017:16:05:27 +0800]
"cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files""
1-1. 使用
cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"
網路搜尋引擎
搜尋
發現類似案例

1-1-1. 例如
1-1-1-1. http://www.techsupportforum.com/forums/ ... 07474.html
[SOLVED] Linux Mint 17: Issues with HP Printer
1-1-1-2. https://superuser.com/questions/1074288 ... ups-plasma
Canon MX925 in KDE 4.14 ok- but unable to locate in CUPS/Plasma
1-1-1-3. https://lists.cups.org/pipermail/cups/2 ... 28011.html
Unable to print via CUPS from MacOS Sierra
1-1-1-4. https://ubuntuforums.org/showthread.php?t=2219010
Localhost Printer failure after upgrade to 14.04

1-2. 其它錯誤訊息
也可以網路搜尋引擎
看看 有沒有 類似案例 已解決 或 解決中
风软农夫
帖子: 27
注册时间: 2010-08-16 16:56

Re: 求助 升级16.04后打印机无法打印了

#5

帖子 风软农夫 » 2017-04-21 21:08

看了上面几个帖子,发觉原因好像处在PPD上,我又看了看官方的驱动程序说明,上面说最高只支持到15.10
poloshiao
论坛版主
帖子: 18279
注册时间: 2009-08-04 16:33

Re: 求助 升级16.04后打印机无法打印了

#6

帖子 poloshiao » 2017-04-21 21:13

发觉原因好像处在PPD上,我又看了看官方的驱动程序说明
可以把這兩個網址貼上來嗎 ?
风软农夫
帖子: 27
注册时间: 2010-08-16 16:56

Re: 求助 升级16.04后打印机无法打印了

#7

帖子 风软农夫 » 2017-04-25 9:41

官方好像升级了驱动程序版本,以前是2.0.9,现在是2.0.10了,说明上支持16了,晚点试试
http://panasonic.cn/oa/help/linuxdriver.asp
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