Canonical 上海 招 Field Engineer

最新ubuntu/linux/开源新闻或者其它IT相关资讯
回复
头像
isone
帖子: 23
注册时间: 2006-11-13 20:17

Canonical 上海 招 Field Engineer

#1

帖子 isone » 2017-12-20 16:31

内推。工作地点:上海。有意者站内。
Key responsibilities:
The Field Engineer supports the activities of the OEM project team and OEM engineering team within Canonical’s Devices Customer Engineering organization.
Examples of tasks that may be requested by specific teams include:
* Assist OEMs/ODMs to test and deploy Ubuntu on their hardware
* Provide fast response times and estimated timelines for resolving individual technical issues
* Ability to reproduce reported software anomalies, document test cases, test reported fixes, maintain active communications with the clients and internal teams
* Assist projects by providing technical support and knowledge at customer or partner's site
* On-site support during production preparation and run for partners.

Required skills and experience:

* Strong customer facing experience with proven track record
* Strong hands-on working experience with Ubuntu and/or other Linux distros
* Proficient in English language skills with high-level of written and verbal communication
* Ideally 2 years plus of OEM/ODM experience with desktop/notebook, server or IoT device-based projects
* Ability to manage multiple projects simultaneously
* Experience delivering custom software engineering projects
* Familiarity with Ubuntu's technical details
* Familiarity with Ubuntu development model or other Linux distributions
* Desired technology experience: Linux, x86, ARM, devices, clients, and servers.
头像
九天星
帖子: 1440
注册时间: 2007-07-14 20:45

Re: Canonical 上海 招 Field Engineer

#2

帖子 九天星 » 2017-12-20 18:28

主要职责:
现场工程师支持OEM项目团队和OEM工程团队在标准设备的客户工程组织中的活动。
特定团队可能要求的任务示例包括:
*协助OEM / ODM厂商测试和部署Ubuntu硬件
*提供快速响应时间和解决个别技术问题的预计时间表
*复制报告的软件异常、文档测试用例、测试报告修复程序、维护与客户和内部团队的积极通信的能力
*协助项目,提供技术支持和知识,在客户或合作伙伴的网站
*在生产准备和运营过程中的现场支持。

所需技能和经验:

*具有良好的客户体验和经验证明
*丰富的工作经验和/或其他Linux发行版Ubuntu
*精通英语,具备良好的书面和口头沟通能力
* 2年以上台式机/笔记本、服务器或基于物联网设备的OEM / ODM经验
*同时管理多个项目的能力
*交付定制软件工程项目的经验
熟悉Ubuntu的技术细节
*熟悉Ubuntu开发模型或其他Linux发行版
*所需的技术经验:Linux、x86、ARM、设备、客户机和服务器。
头像
Ping-Wu
帖子: 1822
注册时间: 2012-11-14 9:34
系统: Debian 12

Re: Canonical 上海 招 Field Engineer

#3

帖子 Ping-Wu » 2017-12-21 0:28

isone 写了:内推。工作地点:上海。有意者站内。
更详细资讯(Linkedin):

https://www.linkedin.com/jobs/view/fiel ... milar_jobs

在上海长宁区。如果无法进入 Linkedin 的话,请打开下面的 pdf 文件:
Field Engineer Job at Canonical Ltd.pdf
(264.19 KiB) 已下载 122 次
线上报名:

https://boards.greenhouse.io/canonical/ ... jqOMx2nFhF

Canonical 有不少职位是在家里上班的(home based),如下:
canonical.home.based.png
头像
Ping-Wu
帖子: 1822
注册时间: 2012-11-14 9:34
系统: Debian 12

Re: Canonical 上海 招 Field Engineer

#4

帖子 Ping-Wu » 2017-12-22 3:52

这是 Canonical 招聘以日语为主,在家服务(Home Based)的技术支援工程师(Technical Support Engineer)的条件:

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Assume direct responsibility and drive exceptional support provided to our customer base, with specific focus on assigned accounts.
Gain understanding of our partner's technical infrastructure and environment, hardware, and/or product(s).
Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
For assigned accounts manage support escalations and issue prioritisation, acting internally as a customer advocate.
Contribute new articles and maintain existing knowledge base articles.
On a rotation basis, be available for on-call support out of office hours.
Ability to travel internationally up to 25% of the time.
Capable of mounting a server in top of a standard datacentre racks.

REQUIRED SKILLS & EXPERIENCE

Minimum 5 years experience supporting Linux systems.
Extensive experience with OpenStack, virtualization and other Cloud technologies.
Advanced troubleshooting (up to application layer, including, core dump analysis and kernel dump analysis desirable).
Demonstrable expertise in one or more of the following areas:
Advanced storage (RAID, LVM, SAN, file system tuning, etc.)
Advanced networking (bonding, firewalling, bridging, switching, network file system tuning, etc.)
Clustering, cloud computing (provisioning, monitoring, orchestration, etc.)
Linux integration with other environments (authentication/directory services, network file systems, etc.)
CI/CD tooling
Container technologies (Docker, Kubernetes, Rancher, etc)
Development level and troubleshooting experience in at least 2 programming languages like Bash, C, Python, GO, etc .
Experience managing customer relationships through consulting engagements, account management, or direct support.
Experience with Ubuntu or Debian. Must be able to understand Ubuntu OS bugs and advise on next steps, acting as a generalist when necessary.
Excellent verbal and written communication skills in Japanese.
Excellent verbal and written communication skills in English.

DESIRED SKILLS & EXPERIENCE

Debian packaging experience and knowledge of Ubuntu development processes.
Direct experience with MAAS and Juju.
Familiarity with Open Source process and community practices required as well as familiarity with Open Source business model desirable.
Knowledge of Operating Systems other than Ubuntu.
头像
nyfair
帖子: 1067
注册时间: 2007-12-07 12:49
系统: winnux10
来自: Tree New Bee

Re: Canonical 上海 招 Field Engineer

#5

帖子 nyfair » 2018-01-09 23:09

无论日文和英文从irc上看我的聊天记录都行,然而我在上面认识的贵司员工都早早另谋高就了
所以别浪费时间了,私信下给多少钱
本人在此论坛仅负责吐槽,问题急需解决请支付宝转账5毛至{我的id@qq.com},将会竭诚为您服务

linux常见多媒体问题处理指南

1. 视频播放有问题->卸载gstreamer
2. 音频播放有问题->卸载pulseaudio
3. 远程播放有问题->卸载avahi
4. 系统全都有问题->卸载systemd,远离Lennart这傻逼让你从此轻松自在

⇩自由网络⇩
https://github.com/nyfair/freeweb
onlylove
论坛版主
帖子: 5214
注册时间: 2007-01-14 16:23

Re: Canonical 上海 招 Field Engineer

#6

帖子 onlylove » 2018-01-10 10:05

5楼好久不见,既然你要这职位,我就不去凑热闹了,毕竟不会日语(不谈薪资的招聘都是XXX)
头像
nyfair
帖子: 1067
注册时间: 2007-12-07 12:49
系统: winnux10
来自: Tree New Bee

Re: Canonical 上海 招 Field Engineer

#7

帖子 nyfair » 2018-01-11 22:16

onlylove 写了:5楼好久不见,既然你要这职位,我就不去凑热闹了,毕竟不会日语(不谈薪资的招聘都是XXX)
老东家前段时间走破产流程,赋闲在家爽了三个月,现在是时候找找工作了
不过这C社一点诚意都没有,活该滚出天朝,要不要跟我一起做小黄油上11区卖啊
本人在此论坛仅负责吐槽,问题急需解决请支付宝转账5毛至{我的id@qq.com},将会竭诚为您服务

linux常见多媒体问题处理指南

1. 视频播放有问题->卸载gstreamer
2. 音频播放有问题->卸载pulseaudio
3. 远程播放有问题->卸载avahi
4. 系统全都有问题->卸载systemd,远离Lennart这傻逼让你从此轻松自在

⇩自由网络⇩
https://github.com/nyfair/freeweb
onlylove
论坛版主
帖子: 5214
注册时间: 2007-01-14 16:23

Re: Canonical 上海 招 Field Engineer

#8

帖子 onlylove » 2018-01-15 19:28

nyfair 写了:
onlylove 写了:5楼好久不见,既然你要这职位,我就不去凑热闹了,毕竟不会日语(不谈薪资的招聘都是XXX)
老东家前段时间走破产流程,赋闲在家爽了三个月,现在是时候找找工作了
不过这C社一点诚意都没有,活该滚出天朝,要不要跟我一起做小黄油上11区卖啊
全年龄的考虑下,你这个太危险,这么公开讨论,招来警察蜀黍就不好了 :Stop
回复